Reference

Read Before You Open an Account

These terms set out what you agree to when you create a fruitautomaten account and use any part of the platform — slots, live dealer tables, or sports markets.

State eligibility appliesPayPal · Venmo · Play+ coveredAccount holder must be of legal ageJurisdiction-dependent accessContact us to request changes
fruitautomaten Read Before You Open an Account
TERMS CONTACT PATHS

Reach Us About Your Agreement

Team online

Live Chat

Open the chat widget from any page in your account. Ask about specific clauses, payment disputes, or account suspension notices and get a written response you can reference.

Email Support

Send questions about your terms acceptance, withdrawal rules, or identity verification to our support address. We respond with a documented reply thread for your records.

Account Help Center

Your account dashboard links directly to our help center. Filter by topic — PayPal, Venmo, Play+, account closure — to find the clause that applies to your situation.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

fruitautomaten stores account data with SSL encryption and limits access to verified staff. You can request a copy of your account data or ask us to correct it by contacting support through live chat or email — we'll respond within the timeframe stated in our privacy notice. These terms do not override any rights you have under applicable state law.

Data Retention

We retain account and transaction records for the period required under applicable law. After that window closes, records are deleted or anonymized per our data policy.

Cookie Use

Cookies help us keep your session active across your phone and browser so your account wallet and payment preferences carry over between visits without re-entry.

Request a Change

If you believe your account data is inaccurate, contact us via live chat or email. We'll verify your identity and update or correct the record within the window stated in our policy.

Who to Contact

All formal terms inquiries — including disputes about PayPal or Venmo transaction records — go to our support team. We don't handle account-level disputes through third-party channels.

Questions We Hear Most About These Terms

These are the terms questions we get asked most often. If yours isn't here, live chat or email support will get you a direct answer tied to your specific account situation.

Access depends on state law. If online play is permitted where you are, these terms apply in full from the moment you open an account. Players in New York should check current state eligibility before proceeding.

We notify you before material changes take effect using the contact method on your account — usually email. Continued use after the notice period means you accept the updated terms.

Any eligible balance is returned to the originating payment method after identity verification is complete. Play+ card balances follow the card issuer's own return process and timeline.

Contact us through live chat or email, confirm your identity, and we'll prepare your data within the timeframe set out in our privacy notice. No special form is required.

Sharing credentials, providing false identity details, or attempting to use multiple accounts to circumvent account limits are all violations. Accounts under review are suspended until verification is complete.

Sports markets — including NFL same-game parlays and player props — are covered under the same account terms. Specific wagering rules for those markets appear inside the sportsbook section of your account.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.