Reference

Understand the Rules Behind Your Account

These terms set out how fruitautomaten operates, what you agree to when you open an account, and what rights you hold. Access depends on state law and is available only where local law permits.

State-dependent eligibilityAccount data rightsPayPal, Venmo, Play+ coveredContact paths on fileUS law applies

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What Our Terms Actually Mean for You

fruitautomaten Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Opening an account means you accept the terms in force on that date. We update them when required by law or platform changes — you'll see a notice when that happens, and continued use after the notice constitutes acceptance. Eligibility is determined by the state you're

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in when you access the platform; we do not accept accounts from states where online gaming is not permitted under local law. Age verification is required at account creation, and we may request supporting identity documents before processing any withdrawal. Payment methods on file — including
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PayPal, Venmo, and Play+ prepaid cards — must be registered in your own name and match the identity on your account. Any mismatch can pause a withdrawal while we verify ownership. Dispute resolution follows the process described in the full terms document linked from your account
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settings page. We do not make representations about tax outcomes; consult a tax professional for how winnings may apply to your federal or state filing. Cookies and tracking tools are active on this site; you can adjust preferences via the cookie banner on your first visit.
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If you're in New York, Charlotte, or any other supported state, the same terms apply — there are no regional carve-outs beyond what state law requires.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE HANDLE THIS

Data, Security, and Account Integrity

We keep your account data secure and handle it according to applicable US privacy law. Here's how we approach the four areas that matter most to you.

Data Retention

We retain account data for as long as required by state law or active account status. After closure, records are held for the legally mandated period, then deleted.

Cookie Controls

We use session and analytics cookies. You can review and adjust these settings through the cookie preference panel, which appears on your first visit and is accessible via your browser settings.

Account Security

Login is protected by multi-factor authentication. Your payment methods — PayPal, Venmo, Play+ — are stored in encrypted form and never shared with third parties outside of payment processing.

Requesting Changes

To correct, export, or delete your personal data, submit a request through the email address in your account settings. We verify identity before processing any such request.

LEGAL CONTACT PATHS

Reach Us on Policy or Account Questions

If you have a question about your rights, want to request a data export, or need to dispute a transaction linked to your PayPal, Venmo, or Play+ account, these are the direct paths. We aim to acknowledge legal and account queries within one business day.

Live Chat Open the chat icon in the bottom right of any page. For legal queries, select 'Account & Legal' from the topic menu so we route it correctly.

Email Support Send legal or data requests to the email address listed in your account settings under 'Contact & Privacy'. Include your registered email in the message.

Account Settings Most policy-related actions — data export, communication preferences, payment method removal — are handled directly inside your account dashboard.

Common Legal and Policy Questions

Here are the questions we hear most often about terms, data, and account rights. If yours isn't here, live chat routes to a policy-trained agent.

Access depends on the laws of the state you're in. We block access in states where online gaming is not permitted. Check your state's current rules before opening an account.

We retain records for the period required by applicable state and federal law, then delete them. You can request a data export before or after closure through your account settings email contact.

Removing a payment method from your wallet deletes the active link. Transactional records tied to past deposits or withdrawals are retained for the legally required period only.

Open a dispute via live chat and select 'Account & Legal'. For PayPal or Venmo transactions, you may also raise a dispute directly with the payment provider while we investigate on our end.

We do not advise on tax. How winnings apply to your federal or state return depends on your personal situation. We recommend consulting a licensed tax professional for your specific filing.

Send a data request to the support email listed in your account settings. We verify your identity first — usually by confirming your registered email — then process the request per applicable law.

Reference

Legal

Access may be available only in states where local law permits.

InfoPrivacy Policy InfoFAQ AccountRegister

Understand the Rules Behind Your Account

Data, Security, and Account Integrity

Data Retention

Cookie Controls

Account Security

Requesting Changes

Reach Us on Policy or Account Questions

Common Legal and Policy Questions

01 Can I access fruitautomaten from any US state?

02 What happens to my data if I close my account?

03 Do my PayPal or Venmo details stay on file after I remove them?

04 How do I dispute a charge or a withdrawal I didn't recognize?

05 Are winnings subject to US federal or state tax?

06 How do I request a copy of the personal data you hold on me?

Legal

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